Responsible AI Readiness
Clear the Responsible AI assessment.
Close the enterprise deal.
Mid-market firms selling AI into enterprise stall at one gate: the buyer's Responsible AI assessment. SER Team translates your engineering reality into governance evidence enterprise reviewers will sign off. Time-boxed to three weeks.
How FEtch cleared a Responsible AI assessment and unlocked an enterprise deal.
Engagement
Three weeks
Time-boxed, fixed scope
Frameworks
Four mapped
ISO 42001 · EU AI Act · NIST AI RMF · buyer RAI
Led by
AIGP
IAPP-certified governance lead
Outcome
Cleared
The FEtch enterprise deal proceeded
01 · The problem
The deal doesn't die on price. It dies at the governance gate.
Your engineering team can answer every assessment question in their own language. No one can render those answers in the enterprise frameworks the buyer's reviewers validate against. So the deal stalls.
Engineering reality
What you can already answer
- MODELSArchitecture, providers, prompts, guardrails
- DATASources, retention, isolation, PII handling
- EVALSMethodology, accepted ranges, regression tests
- HUMAN OVERSIGHTWhere a person reviews, approves, overrides
Enterprise reviewer
What the buyer needs to validate
- ISO 42001Readiness signals and conformance posture
- EU AI ACTApplicability and risk-tier positioning
- NIST AI RMFConcepts mapped to your footprint
- SUPPLIER & CLASS.Governance posture, buyer RAI classification
02 · The offer
Responsible AI Readiness. Three weeks to clear the gate.
A deliberate three-phase engagement. External load is concentrated up front to clear the immediate assessment, then the capability transfers to your team.
01 · TRANSLATE
Produce the governance set
The documentation the immediate assessment requires. Engineering input rendered in the standards the buyer's reviewers validate against.
Output: assessment-ready response
02 · TEMPLATE
Convert it into reusable frameworks
The artefacts become templates your team populates on future opportunities. The next assessment is a population exercise, not a translation one.
Output: reusable artefact suite
03 · OVERSEE
Keep senior judgement on call
A bounded advisory layer for review and judgement on later governance work. Sized in hours per quarter, not days per month.
Output: on-call senior judgement03 · Proof
How FEtch cleared its assessment and unlocked an enterprise deal.
The Responsible AI assessment was a significant commercial gate for us. Troy got us through without pulling the engineering team off their roadmap, and left us with documentation that forms the basis for our own AI governance and sets us up for the next one.
Client
FEtch
UK AI-led growth platform
Buyer
Integrator
Global systems integrator
Engagement
3 phases
Translate · Template · Oversee
Outcome
Proceeded
Multi-year deal accepted
04 · Who you work with
Senior judgement, not a junior team.
Troy Norcross is the founder of SER Team. He works as a fractional CTO and AI governance advisor to mid-market technology firms selling into enterprise, and holds the AIGP certification from the IAPP.
You deal with the person doing the work. The governance position is one voice, internally consistent, and built to be validated directly against your buyer's frameworks.
About SER Team05 · Why now
The bar is rising. Governance is moving into procurement.
The EU AI Act is in force. ISO 42001 is the certifiable standard. Buyers are writing CADA and their own Responsible AI classifications into assessments. The firms that can produce a coherent governance position will clear procurement. The rest will keep stalling.
Let's talk
Have a deal stalled over an AI assessment?
No scoping form. No funnel. A direct conversation about whether this is solvable in the time you have.
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